About CDP:  

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change. 

Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regions disclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions. 

Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced. Visit cdp.net or follow us @CDP to find out more.

About the Team:

The CGO team brings together strategy, partnerships, fundraising, and impact measurement to support CDP's global objectives. Working across philanthropic, institutional, and corporate engagement, the team cultivates strategic opportunities, sharpens CDP's value proposition, and ensures alignment between resources and outcomes. With an evolving scope, the team is designed to be collaborative, future focused, and agile in a fast-changing landscape.

Growth Operations provides strategic alignment and coordination across the various Growth functions, supports bilateral working relationships across other CDP teams in a collaborative and cross-functional manner, and guides innovative and nascent Growth Team projects and initiatives to maturity.

About this role:

As part of the restructured Growth Team, the Head of Growth Operations plays a critical role in driving strategic initiatives, fostering innovation, ensuring operational excellence, and supporting cross-functional coordination and collaboration to advance CDP's growth objectives.

This position serves as an advisor and strategic thought partner to the CGO, supporting informed decision-making through analysis, insight, and operational recommendations

Acting across CDP functions and geographies, the HGO plays a key role both in BAU operations, strategy, and key change initiatives, surfacing and addressing issues and helping to design solutions that enable CDP to work more effectively and efficiently.

The Head of Growth Operations will coordinate team priorities, interface with other CDP teams to support and represent Growth teams and initiatives, support high-impact innovation projects, and enhance strategic decision-making. This role will work closely with other teams within Growth, with particular attention to oversight of strategic partnerships and innovation initiatives.

This broad, high-impact role requires agility and breadth as a strategist, analysist, and facilitator. The incumbent is adept at working on a wide range of issues and needs; a quick learner and comfortable with complexity; is financially literate; can analyse and understand a wide range of drivers; and communicates clearly across functional and geographic lines

What you will do:

Strategy & Project Management:

• Strategic support: Act as an operational and strategic supporting partner to the CGO, ensuring key priorities are translated into clear, actionable plans
• Foster innovation: Drive innovation projects and initiatives on the Growth team through advisory support, management, and mentorship as appropriate and determined by the CGO
• Coaching & advisory: Support Growth Team leads in advancing decision-ready proposals and initiatives to the CGO that align with CDP mission priorities and advance organizational strategic goals
• Project oversight: Lead the strategic planning and operational delivery of specified initiatives and projects within the Growth team when appropriate as determined by the CGO

Internal Liaison and Coordination:

• Triage & Prioritize: Reviewing key priorities with Chief Growth Officer and supporting delegation of tasks and dissemination of information within the function
• Updating: Summarizing and sharing key updates, risks, and decision points to Chief Growth Officer
• Coordination: Lead cross-functional planning and coordination to support high-priority initiatives, connecting dots across Growth teams and surfacing interdependencies and opportunities for improved ways of working
• Change management: Support internal change management efforts, ensuring smooth integration of team functions and evolving priorities are consistently adopted

Representing Growth Team Internally and Externally:

• Interfacing: Support the bilateral integration of Growth Team priorities, projects, and initiatives across other CDP teams through participation in meetings, coordination with peers, and clear comprehension and appreciation of the needs of internal stakeholders
• Relationship maintenance: Representing the Chief Delivery Officer in a senior capacity internally by maintaining an open dialogue with other key functions within the organisation and identifying opportunities for collaboration and support
• Events & meetings: Represent the CGO in internal and external meetings, forums, workshops, and conferences as needed, ensuring consistent messaging, brand presentation, and tactical follow-up
• Diplomacy: Anticipate problems and be especially sensitive to issues that require diplomacy. Function as extra eyes and ears by pointing out potential potholes that the CGO may not recognise through' familiarity with CDP culture, systems, and internal and external stakeholders

Additional duties:

• Line management: Line manage staff in specified cases where advisory oversight, support, and mentorship is needed and valued to deliver on team goals
• Team upskilling: Support cross-team cohesion and development in planning and delivering Growth departmental events, workshops and awaydays, training and development opportunities, and supportive ways of working when requested by the CGO
• Market intelligence: Stay informed about market trends, competitive landscape, and client feedback. Use this information to inform business development strategies and identify new opportunities

Provides day-to-day support to less experienced peers around them. Deputises routine tasks for Team Manager.

Actively contribute to an effective and engaged team, clear on its purpose and contribution, by:

• Ensuring you know what is expected of you through regular 1 's, having clear objectives in place, and participating in open and honest performance and development conversations
• Ensuring a respectful and inclusive workplace, where team members communicate openly, share knowledge so it can be used, and respect difference
• Living the CDP Values and demonstrating the behaviours appropriate to your position

Internal stakeholders include: Chief Growth Officer, Growth Team leads, Policy & Projects, Sales, M&C, Customer Success, Product

External stakeholders include: Key donors and funders, strategic partners, peer organizations, and other high-level strategic collaborators

Direct Reports: This role may have direct reports where appropriate, particularly on Growth verticals without a Grade tor role in place

We're looking for:

Experience with and knowledge of CDP's value proposition, risks/opportunities and how to map strategic objectives to operational outputs; Comfortable taking in information across various streams of work and managing several executive-level projects concurrently; utmost professionalism and discretion with highly complex and sensitive organizational issues; process-driven thinker who can advise on governance/protocol needed within the function and who values learning from experiences to develop best practice principles

• 8 years' professional experience from NGO or corporate perspective
• Line management experience
• Direct experience working across regions and teams and in depth understanding of CDP value proposition, systems and processes within the larger ESG & sustainability space
• Experience across CDP stakeholder groups, including corporates, financial institutions, the public sector, policymakers, peer nonprofit organizations, and funders
• Proven success with operational delivery and project management
• Ability to develop solutions and deliver results in fast paced environment
• Experience working in a global organization
• Fluency in English is essential. Additional language capabilities are desirable
• Knowledge of customer experience and support
• Proven track record of using excellent communication skills to aid relationship building ensuring collaboration between multiple teams
• Strong interpersonal and influencing skills, with the ability to work cross-functionally and build trusted relationships with senior stakeholders
• Exceptional communication skills, including experience producing executive-level briefings, presentations, and analysis
• Demonstrated ability to manage ambiguity, prioritise competing demands, and deliver at pace
• Familiarity with project management tools and processes, CRM systems or data platforms is beneficial
• Experience working in mission-driven organization with sustainability, climate, or ESG topics is a plus
• Capability with MS Office (incl. SharePoint and D365)

Before you apply :

We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.

The salary banding for this role is USD $161,115 - 201,394. 

This is a hybrid role requiring weekly time in the office

How to apply: 

Please upload your CV in English via the application form.